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Well done Steelers

Posted: Fri Sep 25, 2020 3:14 pm
by raetiamann
We received the letter from Tony last weekend and decided to request a refund for our season ticket payment on Tuesday. A cheque arrived this morning from the club, which I'd say is impressive service.

I hope we'll be back there soon.

Re: Well done Steelers

Posted: Fri Sep 25, 2020 4:17 pm
by David
May I ask if the letter mentions the un-played games from the end of March; as included in the 2019/20 season ticket?

Re: Well done Steelers

Posted: Fri Sep 25, 2020 6:19 pm
by tonedef
David wrote:
Fri Sep 25, 2020 4:17 pm
May I ask if the letter mentions the un-played games from the end of March; as included in the 2019/20 season ticket?
The letter doesn’t mention the three remaining games on the 19/20 ST but Tony Smith did mention them on the online interview the other week. I’m confident that we’ll be credited with them as and when hockey resumes at the arena.

Re: Well done Steelers

Posted: Fri Sep 25, 2020 6:43 pm
by raetiamann
David wrote:
Fri Sep 25, 2020 4:17 pm
May I ask if the letter mentions the un-played games from the end of March; as included in the 2019/20 season ticket?
No it didn't and no that's not been refunded. I'm happy to carry a credit forward against when we start up again